Scott Armstrong
Aug 275 min read
Trust SKILLS for Professional Services
Win The Question teaches trust as a practical, everyday skill for ambitious professionals at law, accounting, consulting, advisory, and agency firms. Field Notes is written for the leaders who develop those professionals: the managing partners and agency owners watching smart, capable people stall because they keep trying to look smart in client conversations.
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You'll find first-person failure stories, the four skills demonstrated on real situations, and proof from live team sessions. Every post is built to be forwarded to a practice group before an offsite, a budget conversation, or a promotion decision.
Firms don't grow because their people get smarter. They grow because their people get trusted.
These are the stories where I got it wrong: the pitches that died, the clients I lost, the smart answers nobody asked for. Shared so you can laugh at professional life and avoid my failures.