Trust Training for Professional Services
Privacy Policy
Win The Question respects your privacy.
This Privacy Statement explains how we collect, use, store, and protect personal information when you visit winthequestion.com, contact us, sign up for updates, download resources, or work with us.
Win The Question is based in Ontario, Canada. For private-sector organizations in Ontario, the main privacy law is Canada’s Personal Information Protection and Electronic Documents Act, commonly known as PIPEDA. PIPEDA applies to private-sector organizations across Canada that collect, use, or disclose personal information in the course of commercial activity.
Personal information we may collect
We may collect personal information when you choose to share it with us, including:
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Your name
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Email address
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Phone number
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Company or organization name
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Job title or role
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Information you provide through contact forms
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Information you provide when requesting a workshop, speaking engagement, consulting support, or resource
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Communication preferences
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Any other information you choose to send us
We may also collect limited technical information when you visit the website, such as:
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IP address
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Browser type
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Device type
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Pages visited
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Date and time of visit
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Referring website
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General website usage information
This information helps us understand how people use the website and how we can improve it.
How we use personal information
We may use personal information to:
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Respond to inquiries
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Provide information about our services
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Send requested resources or updates
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Discuss consulting, speaking, workshop, or publishing-related opportunities
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Manage client relationships
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Improve the website and user experience
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Understand which content is useful to visitors
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Meet legal, accounting, or administrative requirements
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Protect the security and integrity of the website
We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances, consistent with PIPEDA’s expectations for commercial organizations.
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Consent
By submitting personal information through this website, you consent to the collection, use, and disclosure of that information for the purposes described in this Privacy Statement.
You may withdraw consent at any time, subject to legal or contractual restrictions. For example, you may unsubscribe from marketing emails or contact us to update your communication preferences.
Email communications
If you sign up for updates, download a resource, or contact us, we may use your email address to respond or send relevant information.
You can unsubscribe from promotional emails at any time by using the unsubscribe link in the email or by contacting us directly.
Cookies and analytics
winthequestion.com may use cookies, analytics tools, pixels, or similar technologies to understand website traffic and improve the site.
These tools may help us understand:
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Which pages are visited
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How visitors move through the site
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What content is most useful
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Whether marketing or referral links are working
You can usually adjust your browser settings to block or delete cookies. Some parts of the website may not function as intended if cookies are disabled.
Third-party services
We may use trusted third-party service providers to help operate the website and business. These may include services for:
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Website hosting
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Analytics
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Email marketing
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Scheduling
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Contact forms
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Customer relationship management
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Payment processing, if applicable
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File storage or business administration
These providers may process personal information only as needed to provide their services to us.
Some service providers may store or process information outside Canada. When that happens, personal information may be subject to the laws of the jurisdiction where it is stored or processed.
Sharing personal information
We do not sell personal information.
We may share personal information only when:
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You have given consent
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It is needed to provide a requested service
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It is required by law
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It is necessary to protect our legal rights, security, or business operations
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It is shared with service providers who support our website or business operations
Retention of personal information
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Statement, or as required for legal, accounting, business, or administrative reasons.
When personal information is no longer needed, we will delete, anonymize, or securely dispose of it.
Safeguards
We use reasonable administrative, technical, and organizational safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
No website or online system is perfectly secure, but we take reasonable steps to protect the personal information we collect.
Accessing or correcting your information
You may request access to personal information we hold about you. You may also ask us to correct information that is inaccurate or incomplete.
To make a request, contact us using the information below.
Contact us
For privacy questions, requests, or concerns, contact:
Win The Question
Email: info@thewtq.com
Website: winthequestion.com
Location: Ontario, Canada
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Please include enough detail for us to understand and respond to your request.
Updates to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes to our website, services, legal requirements, or business practices.
Last updated: January 2025