From Asshole to Ally · Read my new book before it’s officially published this fall.

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Win The Question

TRUST SKILLS FOR PROFESSIONAL SERVICES

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Win The Question

TRUST SKILLS FOR PROFESSIONAL SERVICES

Field Notes

Trust skills for client-facing professionals, and what trust is worth to the firm.

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All Posts

Trust Skills

Trust Math

Moments of Trust

Inside the Profession

The Asshole files

Start here

IF YOU LEAD A FIRM

Team Offsite Ideas for Professional Services

What Happens in a WTQ Trust Skills Session

Professional Services Margins: The Trust Effect

IF YOU WORK WITH CLIENTS

Why Win The Question Exists

Ask, Don’t Answer: The First Trust Skill

Trust Skills Audit: Too Much About Me, Sir

All posts

September 15

Why Smart People Are So Bad at Discovery Meetings

Trust Skills

September 8

Team Building for Professional Services Firms: Skills Your People Will Use

Trust Math

September 1

Accounting Firm Realization: A Manager Skill You Can Train

Inside the Profession

August 27

The Fastest Way to Look Smart Is to Slow Down and Stop Trying To

Trust Skills

August 18

Ask Before Tell: A Trust Skill in the Wild

Trust Skills

August 10

Listen to Learn: Slow Down and Hear What You Don't Know

Trust Skills

August 3

Trust Skills Audit: Too Much About Me, Sir

Trust Skills

July 29

Becoming Preferred and Earning Trust Are Two Sides of the Same Professional Coin

Trust Skills

July 20

Professional Services Margins: The Trust Effect

Trust Math

July 13

Team Offsite Ideas for Professional Services: A Better Development Session

Trust Math

July 7

Helping Your New Partner Sell: Business Development Starts Before the Promotion

Trust Math

July 3

Trust Framing: How to Help a Client Be Smarter

Trust Skills

June 30

What Happens in a WTQ Trust Skills Session, Minute by Minute

Trust Math

June 25

Client Trust When Things Go Wrong: Moments of Trust

Moments of Trust

June 22

Ask, Don't Answer: The First Trust Skill

Trust Skills

June 18

How to Defend Your L&D Budget: Training Your Partners Will Approve

Trust Math

June 15

Inside the Room: Trust Training With an Investment Banking Team

Inside the Profession

June 8

The 20 Percent Question

The Asshole files

June 1

Why Win The Question Exists

Trust Skills

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FOR FIRM LEADERS

Bring this to your team.

A keynote, a two-hour Trust Skills Session, or coaching. Tell me what you are trying to win.

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BROWSE BY SKILL

THE TRUST SKILLS QUIZ

Find your growth skill.

Four trust skills. One of them will move you further than the other three. Find out which.

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THE BOOK

From Asshole to Ally

Why Ambitious Professionals Lose Trust and How to Earn It Back

About the book